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Answers to Frequently Asked Questions

If you need additional assistance during business hours (M-F, 8 a.m. – 5 p.m. CT), please type "Human" in the chat response and click enter or call 800.428.0272 (option 1). After hours, please send an email to membership@tx.cpa and we will respond as soon as possible.

How do I register for an upcoming event?

Where do I go to get a confirmation for a course I registered to attend?

What do I need to do transfer my registration for an in-person program to a webcast?

Where can I go to access my webcast?

Why do I need participation codes for a CPE webcast?

How can I access the ethics course provided as a benefit of my membership?

How can I see what courses I am registered for?

Where do I go to access my TXCPA Passport subscription?

Where can I find information on TXCPA conferences?

How can I reschedule, change, or cancel a course registration?

I did not receive my certificate for a course I attended. Can you please send it to me again?

Where can I find my CPE transcript for reporting?

How do I register for the CPE quiz in the Today’s CPA magazine?

Where can I register for the quarterly learning programs that are offered as a benefit of membership?

How can I register multiple people for a conference?

What does the TXCPA Passport include?

PAYMENT INFORMATION

How do I get a copy of a receipt for payment to TXCPA?

How do I tell if my course registration was processed?

What do I do if my payment is not going through online?

MEMBERSHIP INFORMATION

Where do I find my member profile?

Where do I find my membership details, such as join date and member ID?

How do I reset my password?

How can I update my chapter membership?

Where can I find an upcoming event in my chapter?

How are my membership category and renewal rates determined?

Can an out-of-state CPA join TXCPA?

I am a non-CPA. Do I qualify for membership?

What are my renewal options?

How can I update my member profile and/or contact details?

How can I update my roster for our company?

I am retired, how can I get my membership status updated?

How do I become a CPA?

How can I get information on professional issues?

I need to submit information for my peer review, how can I do so?

I am receiving an error when trying to access a page, template or link on the TXCXPA website. Who can help me?

How can I find a CPA for my personal or business use?

How do I post a job to TXCPA’s Career Center?

I am having issues creating an online account. Can you help me create an account?

Is there insurance with the TXCPA?